Happy National Get To Know Your Customers Day! This day reminds businesses to reach out to patrons and get to know them better.
The day is observed annually on the third Thursday of each quarter (January, April, July, October).
When businesses get to know your customers, you also get to know more about what you need to grow.
Remember when Main Street businesses were locally owned and operated? The owners knew you by name and knew your shopping habits.
Additionally, they typically knew what you wanted to buy. Not surprisingly, if they didn’t have it, they were willing to get it in for you.
With the advent of the Internet and big-box stores, unfortunately, much of the personal attention has gone by the wayside.
National Get To Know Your Customers Day is a day to turn that around. Make it a point to get to know a little more about your customers.
Most importantly, make each of them feel like they are your most important customer of the day.
Tips to Knowing Your Customer:
- • Ask your customers questions. Find out what services and products they need.
- • Use social media. Get the word out about your specials and new product. Social media is a great tool to find out what your customers like and don’t like about your store. It’s important to respond as quickly as possible. When you do, it will be noticed. remember, fixing a negative customer experience in a positive way can show you stand by your word. In turn, it could transfer into future multiple sales.
- • Follow up on a purchase. Ask your customers how their purchase or service worked for them. Not only will you find out about your product, but you will learn more about your customer and the services they need.
- • Network with other business. Learning and sharing best practices for getting to know customers from other successful businesses will also grow your business.
HOW TO OBSERVE
Grow your business by taking the time to get to know your customers. In doing so, you’ll be planting a seed that will flourish! Use #GetToKnowYourCustomersDay to post on social media.
HISTORY
National Day Calendar® has been unable to find the creator of National Get to Know Your Customers Day.
If you own a business, how can you get to know your customers today?
#GetToKnowYourCustomersDay
@nichecinema
FUTURE DATES FOR GET TO KNOW YOUR CUSTOMERS DAY
January
• January 21, 2021- • January 20, 2022
- • January 19, 2023
- • January 18, 2024
- • January 16, 2025
- • January 15, 2026
- • January 21, 2027
- • January 20, 2028
- • January 18, 2029
April
• April 15, 2021- • April 21, 2022
- • April 20, 2023
- • April 18, 2024
- • April 17, 2025
- • April 16, 2026
- • April 15, 2027
- • April 20, 2028
- • April 19, 2029
July
• July 15, 2021- v July 21, 2022
- • July 20, 2023
- • July 18, 2024
- • July 17, 2025
- • July 16, 2026
- • July 15, 2027
- • July 20, 2028
- • July 19, 2029
October
• October 21, 2021- • October 20, 2022
- • October 19, 2023
- • October 17, 2024
- • October 16, 2025
- • October 15, 2026
- • October 21, 2027
- • October 19, 2028
- • October 18, 2029
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